Term & Policy

We drive results for small businesses.

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us.
This information can include:
– Social Security number and income
– Tax-related information
– Transaction history and account balances

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Faastrak chooses to share; and whether you can limit this sharing.

Reasons We Can Share Your Personal Information

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
– Does Faastrak share? Yes.
– Can you limit this sharing? No.

For our marketing purposes – to offer our products and services to you
– Does Faastrak share? No.
– Can you limit this sharing? We don’t share.

For our affiliates’ everyday business purposes – information about your transactions and experiences
– Does Faastrak share? Yes.
– Can you limit this sharing? No.

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

For our affiliates’ everyday business purposes – information about your creditworthiness

– Does FaaStrak share? No.
– Can you limit this sharing? We don’t share.

For our affiliates to market to you
– Does FaaStrak share? Yes.
– Can you limit this sharing? Yes.

For nonaffiliates to market to you

– Does FaaStrak share? No.
– Can you limit this sharing? We don’t share.

To Limit Our Sharing

Call 1 (877) 443 4083 – our menu will prompt you through your choices
Visit us online: www.Faastrak.com

Please Note

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing

Questions?

Call 1 (877) 443 4083 or go to www.Faastrak.com

Who Is Providing This Notice

Faastrak, LLC

How Does Faastrak Protect My Personal Information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How Does Faastrak Collect My Personal Information?

We collect your personal information, for example, when you
– Open an account or seek advice about your investments
– Direct us to buy securities or direct us to sell your securities
– Tell us about your investment or retirement portfolio

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why Can't I Limit All Sharing?

Federal law gives you the right to limit only
– Sharing for affiliates’ everyday business purposes—information about your creditworthiness
– Affiliates from using your information to market to you
– Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What Happens When I Limit Sharing For An Account I Hold Jointly With Someone Else?

Your choices will apply to everyone on your account.

Definitions

Affiliates. Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include companies with a Faastrak name.
Nonaffiliates. Companies not related by common ownership or control. They can be financial and nonfinancial
companies. Faastrak does not share with nonaffiliates so they can market to you.
Joint Marketing. A formal agreement between nonaffiliated financial companies that together market financial
products or services to you. Faastrak doesn’t jointly market.

Other Important Information

California residents. We will not share your personal information with our affiliates for their everyday business
purposes without first giving you additional privacy choices. We will not share information we collect about you
with nonaffiliated third parties, except as permitted by California law, such as to process your transactions or to
maintain your account.
Vermont residents. We will not share the information we collect about you with nonaffiliated third parties,
except as permitted by Vermont law, such as to process your transactions or to maintain your account. We will
not share information about your creditworthiness with our affiliates, but we will share information about our
transactions or experiences with you with our affiliates.
Nevada residents. We are providing you this notice pursuant to Nevada law. You may be placed on our internal
Do Not Call List by contacting us at [877-443-4083] For further information, contact Nevada Bureau of Consumer
Protection, Office of the Nevada Attorney General, 555 E. Washington St., Ste 3900, Las Vegas, NV 89101;
telephone 702-486-3132; email: BCPINFO@ag.state.nv.us.

Privacy

In A Nutshell

We take privacy and data security seriously. We are committed to being fair and transparent in the collection and
use of your data. The Privacy Policy below describes how we protect you and how we use your data to provide you
with our services.

Summary

We capture, manage and store data that may include your Personal Information as part of our normal operations and service offerings. This Privacy Policy describes why we capture, how we use and the circumstances under which we may disclose this information.

By visiting or registering on our site, or by using our service, regardless of the manner or device made available and supported by us through which you choose to do so, you are agreeing to our Privacy Policy, outlined below. We assume certain responsibilities and make related commitments to you. We also clarify that we are not liable with respect to misuse of the site by you or others and other third party risks beyond our control that may affect your Personal Information.

If you have concerns about this, you should contact us at info@faastrak.com

by using our site or services, you agree to the terms of this privacy policy and you expressly consent to the processing of your personal information according to this privacy policy. your personal information may be processed by us or on our behalf in the country where it was collected as well as other countries (including the united states) where laws regarding processing of personal information may be less stringent than the laws in your country.

What Is Personal Information?

Personal Information includes your name, mailing address, phone number, e-mail address and demographic and other personally identifiable information about you as an individual. If you are a user of our site, it will also include business information that you contribute which concerns business and personal relationships between yourself and other individuals and organizations (“Bookkeeping Data”). You may provide or upload Personal Information in order to enable us to provide you with our services. We may also ask for certain Personal Information when you request information about or order our products and services, participate in our marketing, sales or other promotional activities, or correspond with us. If you are in a part of our site that requires you to provide your Personal Information, it will be clear what Personal Information we are requesting.

Why Do We Collect Your Information?

We collect, use and disclose information that can identify you (“Personal Information”) so that we can:
– Establish your identity;
– Provide to you the services offered by the Site and bill any amounts due from you;
– Troubleshoot and resolve problems;
– Improve the usability, performance and effectiveness of our Site and business;
– Provide you with news, updates, and reminders related to our services;
– Enforce our Terms of Service;
– Protect you and us from error and fraud;
– Understand your needs and eligibility for products and services;
– Comply with legal and regulatory requirements;
– And as otherwise described to you at the time of collection.

We only collect Personal Information that we consider necessary for achieving these purposes.

We may also collect, process, store and analyze anonymous information about you obtained from your browser or through the use of “cookies” or other tools that track, measure and analyze the behaviors and usage patterns of visitors to our site and users of our services. We may use third party tracking services to track and analyze such anonymous information from users of our service, and such third parties may use cookies to help track user behavior.

We may send you communications via email about our service. You can opt out of receiving communications from us by changing your notification settings on our website. Please note that even if you unsubscribe or opt-out, we may still send you urgent service related communications (e.g., if your credit card payment was declined). If you do not wish to receive them, you must delete your account with us.

Who Do We Share Your Personal Information With

Except as set forth in this privacy policy, we do not sell or release your Personal information to third parties without your consent. However, we reserve the right to gather, analyze, aggregate and transform non-personally identifiable information sourced from all or any portion of our visitors and users, and to make this information available at our site or through other means, channels or partners at such time and on such terms as we believe are appropriate.

We retain the right to manage our operations, including using service providers of our own choosing, to facilitate the development, hosting and ongoing support of our services to meet our business goals. For example, we may use the services of third-party companies to host our services and these services may or may not be located in the same jurisdictions or regions as the customers using our services. Our employees, consultants, contractors, suppliers and partners, if authorized, may have access to our customer information or the systems storing it as part of and solely for the purposes of performing their jobs, or within the scope of their agreements with us. In all cases, we use reasonable efforts to ensure that your Personal Information, as part of our confidential business information, is protected under contracts with such persons.

Some Of Our Service Providers Include:

Amazon Web Services (Web Hosting)

While we take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information, Faastrak is not liable for unlawful or unauthorized use of Personal Information by any of such persons unless such unlawful use was a direct result of our gross negligence or wilful misconduct.

With your authorization, we may disclose your Bookkeeping Data (and any Personal Information related thereto) through our service to a third party accountant or other services of yours. If you authorize this disclosure, the use and disclosure restrictions contained in this Privacy Policy will not apply to such third party. We do not control the privacy practices of any third parties. We do not currently have any Affiliates, but if we do in the future, we may disclose your Personal Information to a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy. In addition, if another company merges with us, acquires us, or purchases our assets, including in bankruptcy, we may provide your Personal Information to such third party, in which case such company may continue to process your Personal Information as set forth in this Privacy Policy.

We will also share your Personal Information if we are required by law (including any generally applicable law or any specific court order or other legal process binding on us) or if we otherwise determine in good faith that such disclosure is necessary to resolve disputes and/or protect or defend the rights or property of Faastrak and other users. We will use reasonable efforts to make you aware of such disclosure promptly unless we are prevented from doing so.

If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.

Your Use Of The Personal Information Of Others

If you choose to provide Personal Information of any third party, we will assume that you have the third party’s permission to provide us that information. Examples include Site referrals to friends. This information will not be used for any purposes other than those described above. You agree that, with respect to the Personal Information of other persons that you collect, use and disclose on the Site, you have all necessary consents and rights to collect, use and disclose that information as described in this Privacy Policy from time to time, and you agree
that the indemnity you give to us in the Terms of Service applies to any non-compliance by you with respect
to the foregoing.

The site may contain links to other websites that are not owned or controlled by us. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. When you click on such a link, you will leave our service and go to another site. During this process, another entity may collect Personal Information from you, and we do not collect information from you that you submit on such third party sites.

What Is Our Security Policy

We use commercially reasonable efforts to ensure that Personal Information is secure, including https protocol and encryption. In order to prevent unauthorised access or disclosure, we put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, as well as the modes of access to it. While we strive to protect your Personal Information, we cannot warrant the security of any information you transmit to us. More information about security is available in our Terms of Service.

How Can You Access, Correct And Update Your Personal Information?

We use commercially reasonable efforts to ensure that Personal Information is secure, including https protocol and encryption. In order to prevent unauthorised access or disclosure, we put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, as well as the modes of access to it. While we strive to protect your Personal Information, we cannot warrant the security of any information you transmit to us. More information about security is available in our Terms of Service.

How Can You Delete Your Account?

All Personal Information linked to your account will be deleted at your request as soon as reasonably possible in accordance with the law. When you make a request to delete your account, your data will be deleted from our production servers, and you will no longer be able to access your account. However, we may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our terms of service, and take other actions otherwise permitted by law.

Please remember, however, if we have already disclosed some of your Personal Information to third parties, such as your accountant, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.

Aggregated or anonymous data derived from your Personal Information, which cannot be traced back to your account, may remain on our production servers indefinitely. We reserve the right to use any aggregated or anonymous data derived from or incorporating your Personal Information.

How Will Learn Of Updates To Our Privacy Rules?

We may update this Privacy Policy to reflect changes to our privacy and data management practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Our service is not directed to children and children are not eligible to use it. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age, and no part of our service is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the service.

Who Should You Contact With Comments And Questions?

Faastrak welcomes your comments and questions regarding this Privacy Policy and the use of your Personal Information. If you have questions, concerns or if you would like more detailed information please email our team at info@faastrak.com.

Terms Of Services

Faastrak LLC

End User License Agreement and Terms of Service

Last updated: February 20, 2019

Please read this End User License Agreement and Terms of Service (this “EULA”) carefully as this EULA constitutes a binding contract between you, an individual user (“you”) and Faastrak, LLC. (“Faastrak”) governing your use of the Faastrak website found at www.Faastrak.com (“Website”), any mobile applications (each an “App”), or other Internet services under Faastrak’s control and used to provide Faastrak’s services to you (the Website, Apps, and those Internet services are, collectively, the “Services”). By clicking on “I accept” on the sign-up page, installing the App, or otherwise accessing or using the Services, you have read, understood, and agree to be bound by and comply with the terms and conditions of this EULA. If you are using the Services on behalf of an entity, partnership, or other organization, then you represent and warrant that you: (i) are an authorized representative of that entity with the authority to bind that entity to this EULA, and (ii) agree to be bound by this EULA on behalf of that entity. If you do not agree, Customer (as defined below) is not permitted to use the Services.

If customer accesses or uses the service from the united states, or from any other region outside of canada, all disputes between customer and Faastrak will be resolved by binding arbitration. please review Section 14(b) for details regarding customer’s agreement to arbitrate any disputes with Faastrak.

Faastrak recommends that you print a copy of this Agreement for your records.

Definitions

– “Customer” means you or, if you are using the Service on behalf of a company, entity, or organization, the
entity, partnership or organization on whose behalf you are utilizing the Services.
– “Party” means either Customer or Faastrak and “Parties” means both Customer and Faastrak
– “Recipient” means a Customer who is an accountant, accounting firm, or other third party whose clients
include Faastrak customers. Recipients access the Services in accordance with this Agreement for the
purposes of obtaining, with their clients’ authorization, Customer Data about such clients to provide
them services.
– “Representative” means a representative of Customer, including an accountant, accounting firm, or other
third party, to whom Customer provides (or for whom Customer authorizes Faastrak to provide) access to
Customer’s Data stored via the Services for the purpose of providing Customer professional services.
– “Sign-up” means the online sign-up process on Faastrak’s website.
– “Term” has the meaning set out in Section

Subscribing To The Service; Eligibility.

Customer subscribes for the Services by selecting them from the options available during Sign-up. In the event of any conflict between this EULA and the information provided during Sign-up, this EULA shall control. Customer and all Customer Personnel (as defined below) must be at least 18 years of age to use the Services. By agreeing to this EULA, you represent and warrant to Faastrak that: (a) you are at least 18 years of age; (b) you have not previously been suspended or removed from the Services; and (c) your registration and your use of the Services is in compliance with all applicable laws and regulations.

License

License Grant. Subject to Customer’s complete and ongoing compliance with all the terms and conditions of this EULA and payment of all applicable fees, Faastrak hereby grants to Customer a personal, limited, revocable, non-exclusive, non-sublicensable, non-transferable license during the Term, to access and use the Services through Faastrak’s available interfaces and to permit Customer Personnel (as defined below) to access and use the Services through Faastrak’s available interfaces, in each case, solely in connection with Customer’s internal business operations.

User IDs. Upon Customer’s request, Faastrak will issue a Customer ID to Customer. Customer may share this Customer ID with each of its partners, shareholders, employees and contractors who are bound by confidentiality restrictions at least as restrictive as this EULA (“Customer Personnel”). Customer Personnel may only access and use the Service through the Customer ID and in compliance with this EULA. Customer will not allow Customer Personnel to share the Customer ID with third parties. Customer is responsible for all activity occurring under its Customer ID. Customer is responsible for all use of the Services by Customer Personnel and for maintaining the confidentiality of the Customer ID and will promptly notify Faastrak of any actual or suspected unauthorized use of the Services. Faastrak reserves the right to replace the Customer ID if it determines it may have been used for an unauthorized purpose.

Internet Connectivity; Disclaimer. Faastrak may make the Services available for access via the Internet. Customer shall provide, at Customer’s own expense, all necessary hardware, applications and Internet connectivity necessary to access the Services. Customer acknowledges that the Internet is known to be unpredictable in performance, unsecure and may, from time to time, impede access to the Services or performance hereunder. Customer agrees that Faastrak is not in any way responsible for any interference with Customer’s use of or access to the Services or security breaches arising from or attributable to the Internet and Customer waives any and all claims against Faastrak in connection therewith.

Limitations. Customer agrees that it will not, and it will not permit any Customer Personnel or any other party to: (i) permit any party to access or use the Services other than the Customer Personnel authorized under this EULA; (ii) modify, adapt, alter or translate any software underlying the Services, except as expressly allowed hereunder; (iii) sublicense, lease, rent, loan, distribute, or otherwise transfer the Service to any third party; (iv) except if, and solely to the extent that, such a restriction is impermissible under applicable law, reverse engineer, decompile, disassemble, or otherwise derive or determine or attempt to derive or determine the source code (or algorithms, structure or organization) of any software underlying the Services; (v) use or copy the any software underlying the Services except as expressly allowed hereunder; (vi) conduct or promote any illegal activities while using the Services; (vii) use the Services to generate unsolicited email advertisements or spam; (viii) use the Services to stalk, harass or harm another individual; (ix) use any high volume automatic, electronic or manual process to access, search or harvest information from the Services (including without limitation robots, spiders or scripts); (x) except if, and solely to the extent that, such a restriction is impermissible under applicable law, interfere in any way with the proper functioning of the Services or interfere with or disrupt any servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services; (xi) attempt to gain access to secured portions of the Services to which it does not possess access rights; (xii) upload or transmit any form of virus, worm, Trojan horse, or other malicious code; (xiii) use any robot, spider, other automatic device, or manual process to extract, “screen scrape”, monitor, “mine”, or copy any static or dynamic web page on the Services or the content contained on any such web page for commercial use without our prior express written permission; (xiv) impersonate any person or entity, or otherwise misrepresent its affiliation with a person or entity; (xv) mirror or frame the Services or any content, place pop-up windows over its pages, or otherwise affect the display of its pages; or (xvi) publicly display or publicly perform any part of the Services. Customer may not use the Services for any purpose other than a purpose for which the Services are expressly designed. If Customer is prohibited under applicable law from using the Services, Customer may not use them.

Suspension of Access. In addition to any other suspension or termination rights of Faastrak pursuant to this EULA, certain circumstances may require Faastrak to suspend or terminate (where appropriate), as determined in Faastrak’s discretion, Customer’s access to and/or use of, or otherwise modify, the Services and/or any component thereof, without notice in order to: (i) prevent damages to, or degradation of the integrity of, Faastrak’s Internet network; (ii) comply with any law, regulation, court order, or other governmental request or order; or (iii) otherwise protect Faastrak from potential legal liability or harm to its reputation or business. Faastrak will use commercially reasonable efforts to notify Customer of the reason(s) for such suspension or termination action as soon as reasonably practicable. Nothing contained in this EULA will be construed to limit Faastrak’s actions or remedies or act as a waiver of Faastrak’s rights in any way with respect to any of the foregoing activities. Faastrak will not be responsible for any loss or damages incurred by Customer as a result of any termination or suspension of access to or use of the Services.

Reservations Of Rights

Faastrak. Faastrak expressly reserves all rights in the Services and all other materials provided by Faastrak hereunder not specifically granted to Customer. It is acknowledged that all right, title and interest in the Services and all other materials provided by Faastrak hereunder, any update, adaptation, translation, customization or derivative work thereof, and all intellectual property rights therein will remain with Faastrak (or third party suppliers, if applicable) and that the Services and all other materials provided by Faastrak hereunder are licensed on a subscription basis and not “sold” to Customer. Faastrak reserves the right, in its sole discretion, to change, modify, add, or remove portions of the Services. Certain of the names, logos, trademarks, trade names, service marks, content, visual interfaces, interactive features, information, compilation, computer code, products, services, and other materials displayed on the Services (“Faastrak Materials”), are protected by copyright, trade dress, patent, and trademark laws of the United States, Canada, and other jurisdictions, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. As between Customer and Faastrak, all Faastrak Materials, including intellectual property rights therein and thereto, are the sole and exclusive property of Faastrak or its subsidiaries or affiliated companies and/or its third-party licensors. Customer is not authorized to use, sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit adapt, or create derivative works from any such Faastrak Materials except as expressly authorized hereunder. Customer shall not acquire any right, title, or interest to the Faastrak Materials, whether by implication, estoppel, or otherwise, except for the limited rights set forth in this EULA, and any goodwill associated therewith shall ensure solely to Faastrak, or its subsidiaries or affiliated companies and/or its third-party licensors, as applicable. Any use of third party software or services in connection with the Services will be governed by such third parties’ licenses or terms of service and not by this EULA and may be subject to separate fees, including, without limitation, your mobile network operator’s fees, including fees charged for data usage and overage, which are Customer’s sole responsibility.

Customer. Customer expressly reserves all rights in any information, records, files or other data that Customer (or Customer Personnel) loads, enters into, or otherwise makes available to Faastrak or the Services and all results from processing such data, including compilations, and derivative works thereof (the “Customer Data”), except that Customer grants Faastrak a perpetual, non-exclusive, world-wide, royalty free, fully sublicensable, fully paid-up license to use, reformat, modify, display, perform, reproduce, and create derivative works of the Customer Data: (i) in providing the Services to Customer or (ii) in connection with Faastrak’s internal business purposes. Unless specifically agreed in writing, each Party’s rights under this clause 4(b) extend to any update, adaptation, translation, customization or derivative work of Customer Data, made under this EULA.

Feedback. In the event that Customer provides Faastrak any ideas, thoughts, criticisms, suggested improvements or other feedback related to the Services (collectively “Feedback”), Customer agrees that Faastrak may use the Feedback to modify the Services and that Customer will not be due any compensation, including any royalty related to the product or service that incorporates the Feedback. Customer hereby grants Faastrak a worldwide, royalty-free, fully paid, perpetual, irrevocable license to use, reproduce, modify, translate, distribute, perform, display, import, sell, offer for sale, make, have made and otherwise exploit the Feedback in any form, media, or technology, whether now known or hereafter developed, and to allow others to do the same. This is true whether Customer provides the Feedback on the Services or through any other method of communication with Faastrak.

Faastrak knows that privacy is important. For this reason, Faastrak has created a privacy policy that describes its collection, use and disclosure practices regarding any personal information that Customer provide to Faastrak. The security of Customer’s personal information is important to Faastrak. While there is no such thing as “perfect security” on the Internet, FaaStrak will take reasonable steps to help protect Customer’s personal information. However, Customer understands and agrees that such steps do not guarantee that the Services are invulnerable to all security breaches or immune from viruses, security threats or other vulnerabilities. Faastrak reserves the right to cooperate with local, state, provincial and national authorities in investigations of improper or unlawful activities and this may require the disclosure of Customer’s personal information. Faastrak may also report to other organizations about improper or unlawful user activities and this reporting may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.

Customer Data

Responsibility. Customer has sole responsibility for the accuracy, appropriateness and completeness of all Customer Data. Faastrak will use the Customer Data it is provided in performing the Services and is not responsible for reviewing, validating or otherwise confirming the accuracy, appropriateness or completeness of Customer Data.

Transmission to Recipients. At the Customer’s request and subject to Customer’s payment of any applicable fees, Faastrak will use reasonable efforts to make certain Customer Data (the Bookkeeping Data, as defined in our Privacy Policy) of such Customer available to Representative(s) who have registered with and are using the Services. Customer hereby authorizes Faastrak to disclose such Customer Data to any Representative to whom Customer authorizes. Faastrak does not control how any Representatives use the Customer Data and has no responsibility for Customer Data that is provided to a Representative. Notwithstanding the foregoing, Faastrak reserves the right to decline to transmit Customer Data to a specific Representative if Faastrak believes such transmission would violate this EULA or any applicable laws (in which case Faastrak will use reasonable efforts to promptly notify Customer of such decision). Representatives acknowledge that Faastrak is merely acting as a passive conduit for such distribution and takes no responsibility for any Customer Data. Faastrak makes no warranty, representation, endorsement, or guarantee regarding, and accept no responsibility or liability for, the quality, content, nature or reliability of any Customer Data.

Restrictions. Customer agrees not to upload or transmit any Customer Data: (i) that Customer does not have the lawful right to copy, transmit, distribute, and display (including any Customer Data that would violate any confidentiality or fiduciary obligations that Customer might have with respect to the Customer Data); (ii) for which Customer does not have the consent or permission from the owner of any personally identifiable information contained in the Customer Data; (iii) that infringes, misappropriates or otherwise violates any intellectual property or other proprietary rights or violates any privacy rights of any third party (including, without limitation, any copyright, trademark, patent, trade secret, or other intellectual property right, or moral right or right of publicity); (iv) that is false or misleading; (v) that is defamatory, obscene, or offensive; (vi) that violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil or criminal liability; or (vii) that contains any viruses, Trojan horses, spyware. malware, worms, time bombs, cancelbots, or other disabling devices or other harmful component intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

Indemnity. Customer agrees to defend, indemnify, and hold harmless Faastrak, its employees, officers, directors affiliates, suppliers, licensors, and other customers against any and all liability (including damages, recoveries, deficiencies, interest, penalties and reasonable attorney’s fees) to third parties (including, but not limited to, any Clients, the Canadian government and provincial taxing authorities) arising out of or relating to: (a) violation of any applicable law or regulation, (b) Customer Data, (c) Customer’s (or Customer’s Personnel’s) breach of any of its obligations, representations and/or warranties under this EULA; or (d) Customer’s use of the Services, including in combination with any third party software, application or service.

The term of this EULA (“Term”) shall commence upon the date the sign-up process is complete and will continue on a month to month basis for so long as Customer is current on all fees due unless or until terminated as permitted under this EULA. If Customer has elected to receive a free-trial, notwithstanding anything else to the contrary herein, the Term will begin on the date the sign-up process is complete and end upon delivery of the free-trial as communicated by Faastrak (“Free Trial”). At the end of the Free Trial, if Customer wishes to continue to receive the Services, Customer must begin paying for the Services.

Customer Support

Technical Support. During the Term for the applicable Services, and for so long as Customer is current with its payment of all applicable fees, Faastrak will use commercially reasonable efforts to provide Customer with technical support services relating to the Services via its technical support website, email, or telephone.

Web Support. Web support shall not include any tax or other professional or expert advice of any kind, including, but not limited to any advice regarding the appropriate handling of tax and accounting issues, or otherwise.

Service Upgrades and Scheduled Downtime. Faastrak may update the Services in its sole discretion. Faastrak may from time to time schedule downtime for maintenance and upgrades.

Data Storage & Backup. Faastrak is not responsible for performing, and is not liable for any failure to perform, any back-up of any data (including Customer Data) provided, transmitted, processed, or stored by Customer in or through the Services. It is Customer’s responsibility to backup onto Customer’s own local system all Customer Data, including all data and records that Customer submits to Faastrak.

Call Monitoring. Faastrak may monitor and record support-related and other outbound calls to Customer, as well as inbound calls to Faastrak by Customer or Customer’s representatives, for compliance, support, training and other purposes. Customer acknowledges and agrees that Faastrak may record any call between Customer and Faastrak relating to the Service, and agrees to (i) notify all relevant Customer employees that calls with Faastrak may be monitored and (ii) indemnify and hold harmless Faastrak from any claim arising as a result of Faastrak’s monitoring or recording of calls between Faastrak and Customer’s representatives.

Fees & Payment

Fees. Access to the Services may require Customer to pay fees, as may be further described at https://Faastrak.co/pricing/. Before Customer pays any fees, Customer will have an opportunity to review and accept the fees that Customer will be charged. All fees are in U.S. dollars and are, except as described in this Section 8, non-refundable. If Faastrak changes the fees for the Services, including by adding additional fees or charges, Faastrak will provide Customer advance notice of those changes. If Customer does not accept the changes, Faastrak may discontinue providing the Services to Customer. Faastrak will charge the payment method Customer specifies at the time of purchase. Customer authorizes Faastrak to charge all sums for the Services Customer selects, to that payment method. If Customer pays any fees with a credit card, Faastrak may seek pre-authorization of Customer’s credit card account prior to Customer’s purchase to verify that the credit card is valid and has the necessary funds or credit available to cover Customer’s purchase.

Automatic Credit Card Payments. The Services may include functionality for activating, updating, or canceling recurring payments for periodic charges. If Customer activates or updates recurring payments through the Service, Customer authorizes Faastrak to periodically charge, on a going-forward basis and until cancellation of either the recurring payments or Customer’s account, all accrued sums on or before the payment due date for the accrued sums. If Customer uses the Service to updates or cancels any existing authorized one-time or recurring payment, it may take up to 10 business days for the update or cancellation to take effect.

Late Payment. Customer may not withhold or “setoff” any amounts due hereunder. Faastrak reserves the right to suspend the Services until all past due amounts are paid in full.

Certain Taxes. Fees quoted do not include and Customer shall pay, indemnify and hold Faastrak harmless from all sales, use, gross receipts, value-added, personal property or other taxes, and all applicable duties, tariffs, assessments, export and import fees or similar charges (including interest and penalties imposed thereon) on the transaction contemplated herein, other than taxes based on the net income or profits of Faastrak.

Refunds. In the event of termination of the Services for any reason except for Customer’s breach, Faastrak may provide Customer with a refund of any pre-paid, but unused fees related to such Services, subject to the following: (i) no refund shall be paid for the current month’s services, regardless of the day on which Customer cancels the Services; (ii) Faastrak will retain and not be obligated to refund any prepaid fees up to and including the amount of fees Customer would have been required under this EULA to pay for Customer’s use of the Services for the two month period following the effective date of the termination of the Services. Customer is not entitled to any refund for Faastrak’s termination of the Services based upon Customer’s breach. If Customer purchased access to the Services at a discounted price, any refund will lose the benefit of that discount.

Confidential & Proprietary Information.

Definitions. For purposes of this section, a Party receiving Confidential & Proprietary Information (as defined below) shall be the “Recipient” and the Party disclosing such information shall be the “Discloser” and “Confidential & Proprietary Information” means all information disclosed by Discloser to Recipient during the Term and marked as “confidential” or “proprietary.” Customer hereby acknowledges that the Service will be considered Confidential and Proprietary Information belonging exclusively to Faastrak (or its designated third party supplier), and Faastrak hereby acknowledges that Customer Data will be considered Confidential and Proprietary Information belonging exclusively to Customer, in each case regardless of whether or not marked as “confidential” or “proprietary.” Discloser’s Confidential & Proprietary Information does not include: (i) information already known or independently developed by Recipient without use of or reference to any Discloser’s Confidential & Proprietary Information; (ii) information in the public domain through no wrongful act of Recipient, or (iii) information received by Recipient from a third party who was free to disclose it without confidentiality obligations.

Covenant. Recipient hereby agrees that during the Term and at all times thereafter it shall not (i) disclose such Confidential & Proprietary Information of the Discloser to any person or entity, except to its own personnel, affiliates or contractors having a “need to know”, as permitted by this EULA (including Section 5(b)), or to such other recipients as the Discloser may approve in writing, including Representatives; (ii) use Confidential & Proprietary Information of the Discloser except to exercise its license rights or perform its obligations under this EULA; or (iii) alter or remove from any Confidential & Proprietary Information of the Discloser any proprietary legend. Recipient shall use at least the same degree of care in safeguarding the Confidential & Proprietary Information of the Discloser as it uses in safeguarding its own confidential information of a similar nature, but in no event shall less than reasonable care. Upon the earlier of Discloser’s written request or termination or expiration of this EULA, and regardless of whether a dispute may exist, Recipient shall return or destroy (as instructed by Discloser) all Confidential & Proprietary Information of Discloser in its possession or control and cease all further use thereof. Faastrak may retain a copy of such Confidential & Proprietary Information for the sole purpose of and to the extent necessary for it to comply with applicable legal, regulatory, and/or reasonable internal back-up or archival policies and requirements. Notwithstanding the foregoing, Recipient may disclose Discloser’s Confidential & Proprietary Information to the extent that such disclosure is necessary for the Recipient to enforce its rights under this EULA or is required by law or by the order of a court or similar judicial or administrative body, provided that prior to disclosing any Confidential & Proprietary Information due to a legal requirement, the Recipient promptly notifies the Discloser in writing of such required disclosure and cooperates with the Discloser to seek an appropriate protective order.

Injunctive Relief. Recipient acknowledges that violation of the provisions of this section would cause irreparable harm to Discloser not adequately compensable by monetary damages. In addition to other relief, it is agreed that injunctive relief shall be available without necessity of posting bond to prevent any actual or threatened violation of such provisions.

No Warranties.

Content from other users, suppliers, advertisers, and other third parties may be made available to Customer through the Services. Because Faastrak does not control such content, Customer agrees that Faastrak is not responsible for any such content. Faastrak does not make any guarantees about the accuracy, currency, suitability, or quality of the information in such content, and Faastrak assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content made available by other users, advertisers, and other third parties or violation of any third party rights related to such content. The Services may contain links to websites not operated by Faastrak. Faastrak is not responsible for the content, products, materials, or practices (including privacy practices) of such websites. Customer understands that by using the Site and/or Services Customer may be exposed to third-party websites that Customer finds offensive, indecent or otherwise objectionable. Faastrak makes no warranty, representation, endorsement, or guarantee regarding, and accepts no responsibility for, the quality, content, nature or reliability of third party websites, products or services accessible by hyperlink or otherwise from the Site or Services. Faastrak provides these links for Customer’s convenience only and does not control such websites. Faastrak’s inclusion of links to such websites does not imply any endorsement of the materials on such third party websites or any association with their operators. The Services may contain links to websites that are operated by Faastrak but which operate under different terms. It is Customer’s responsibility to review the privacy policies and terms and conditions of any other website Customer visits. CUSTOMER AGREES THAT IN NO EVENT WILL FAASTRAK BE LIABLE TO CUSTOMER IN CONNECTION WITH ANY WEBSITES, CONTENT, MATERIALS, OR PRACTICES OF ANY THIRD PARTY.

Warranty Disclaimer. THE SERVICES AND ALL MATERIAL OR CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS”, “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FAASTRAK HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, REPRESENTATIONS OR CONDITIONS, WHETHER WRITTEN OR ORAL, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NONINFRINGEMENT, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, QUALITY, INTEGRATION OR FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. FAASTRAK DOES NOT WARRANT THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR FREE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY CUSTOMER FROM THE SERVICES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICES WILL CREATE ANY WARRANTY REGARDING ANY OF THE FAASTRAK ENTITIES OR THE SERVICES THAT IS NOT EXPRESSLY STATED IN THIS EULA. CUSTOMER ASSUMES ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM CUSTOMER’S USE OF OR ACCESS TO THE SERVICES, CUSTOMER’S DEALING WITH ANY OTHER USER, AND ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICES. CUSTOMER UNDERSTANDS AND AGREES THAT CUSTOMER USES THE SERVICES, AND USES, ACCESSES, DOWNLOADS, OR OTHERWISE OBTAINS MATERIALS OR CONTENT THROUGH THE SERVICES AND ANY ASSOCIATED SITES OR SERVICES, AT CUSTOMER’S OWN DISCRETION AND RISK, AND THAT CUSTOMER IS SOLELY RESPONSIBLE FOR ANY DAMAGE TO CUSTOMER’S PROPERTY (INCLUDING CUSTOMER’S COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICES), OR THE LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OR USE OF MATERIAL OR CONTENT.

SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND CUSTOMER MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION

Limitation Of Liabilities.

The Parties acknowledge that each provision of this EULA that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages is intended to and does reflect a fair allocation of risk between the parties, and this allocation of risk forms an essential element of the basis of the bargain between the parties and shall survive and continue in full force and effect despite any failure of consideration or of an exclusive remedy. Each of these provisions is severable and independent of all other provisions of this EULA. The limitations in this Section 11 will apply even if any limited remedy fails of its essential purpose.

Amount. IN NO EVENT WILL FAASTRAK BE LIABLE FOR DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS EULA EXCEEDING FEES PAID IN RESPECT OF THE SERVICES AT ISSUE IN THE LAST THREE (3) MONTHS. THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THIS EULA WILL NOT INCREASE THE MAXIMUM LIABILITY AMOUNT. IN NO EVENT SHALL FAASTRAK’S SUPPLIERS HAVE ANY LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS EULA.

Type. IN NO EVENT SHALL FAASTRAK BE LIABLE TO CUSTOMER FOR ANY (I) SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, (II) LOST SAVINGS, PROFITS, DATA, USE, OR GOODWILL, (III) BUSINESS INTERRUPTION EVEN IF NOTIFIED IN ADVANCE OF SUCH POSSIBILITY, OR (IV) PERSONAL OR PROPERTY DAMAGE ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS EULA, REGARDLESS OF CAUSE OF ACTION OR THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, GROSS NEGLIGENCE, FUNDAMENTAL BREACH, BREACH OF A FUNDAMENTAL TERM) OR OTHERWISE. IN NO EVENT SHALL FAASTRAK BE LIABLE FOR PROCUREMENT OR COSTS OF SUBSTITUTE PRODUCTS OR SERVICES. THE FOREGOING LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY HEREIN.
SOME OF THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO CUSTOMER. TO THE EXTENT THAT FAASTRAK MAY NOT, AS A MATTER OF APPLICABLE LAW, DISCLAIM ANY IMPLIED WARRANTY OR LIMIT LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF FAASTRAK’S LIABILITY WILL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW.

Notices.

Notices sent to either Party shall be effective when delivered in person or by email, one (1) day after being sent by overnight courier, or two (2) days after being sent by first class mail postage prepaid to the official contact designated below and immediately after being received by the other party’s server. Notices must be in writing and addressed as follows:

– For Faastrak, addressed to Customer Care at: (i) Faastrak Accounting Inc., PO Box 38763 Charlotte 28278 or (ii)
help@Faastrak.com; and
– For Customer, to the addresses or email address provided by Customer on Sign-up (as such address or email
address may be updated by Customer from time to time in accordance with this EULA).

Faastrak may change its contact information by giving notice of such change to the Customer. Customer may change its contact information by using the currently available interfaces on Faastrak’s website. For contractual purposes, Customer (i) consents to receive communications from Faastrak in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, documents, disclosures, and other communications (“Communications”) that Faastrak provides to Customer electronically satisfy any legal requirement that such Communications would satisfy if it were in writing. Customer’s consent to receive Communications and do business electronically, and Faastrak’s agreement to do so, applies to all of Customer’s interactions and transactions with Faastrak. The foregoing does not affect Customer’s non-waivable rights. If Customer withdraws such consent, from that time forward, Customer must stop using the Services. The withdrawal of Customer’s consent will not affect the legal validity and enforceability of any obligations or any electronic Communications provided or business transacted between Faastrak prior to the time Customer withdraws its consent.

You Consent to Receive SMS Text Messages from Us. By providing Faastrak with Customer’s mobile telephone number, Customer consents to receiving text messages at that number as requested for account verification, invitations, and other purposes related to the Service. While Faastrak does not charge a fee for text messages, Customer’s carrier may charge standard messaging, data, and other fees. Customer is responsible for these charges. Faastrak may send and receive text messages through cellular telephone operators or other networks, and the level of reliability may vary. Faastrak is not responsible for the timeliness or final delivery of the message, as this is out of our control and is the responsibility of the cellular telephone operator or other networks.

Termination.

On Notice. Either Party can terminate this EULA for their convenience by providing the other party with notice of termination prior to the last day of the then current monthly renewal.

Generally. Either Party may, in addition to other relief, terminate this EULA if the other Party breaches any material provision thereof and fails within fifteen (15) days after receipt of notice of default to correct such material breach or to commence corrective action reasonably acceptable to the aggrieved Party and proceed with due diligence to completion. Either Party shall be in default hereof if it becomes insolvent, makes an assignment for the benefit of its creditors, a receiver is appointed or a petition in Bankruptcy is filed with respect to the Party and is not dismissed within thirty (30) days, or, in the case of Customer, for the failure to pay all applicable fees.

Survival. Upon termination or expiration of this EULA for any reason: (i) all rights and obligations of both Parties (except for Customer’s payment of all sums then owing), including all licenses granted hereunder, shall immediately terminate except as provided below; (ii) within thirty (30) days after the effective date of termination, each Party shall comply with the obligations to return or destroy all Confidential Information of the other Party, as set forth in Section 9 (Confidential & Proprietary Information). The following Sections will survive expiration or termination of this EULA for any reason: the introductory paragraph, Sections (1), (3)(d), (4), (5(d)), (6), (10), (11), (13), and (14).

General Provisions.

Assignment. Customer may not assign this EULA or any of its rights or obligations hereunder to any third party without Faastrak’s prior written consent. Any assignment in violation of this section shall be void. Faastrak may assign this EULA without restriction and without any notice to Customer. The terms of this EULA shall be binding upon permitted successors and assigns.

Arbitration. This Section 14(b) only applies to residents of the United States or any other jurisdiction outside of Canada. Except as expressly provided in this EULA, all controversies, disputes, demands, counts, claims, or causes of action between Customer and Faastrak arising out of, under, or related to this EULA or Faastrak’s privacy practices (including any action Faastrak takes or authorizes with respect to information about or provided by Customer) shall be settled exclusively through binding arbitration.

Arbitration shall be subject to the Federal Arbitration Act and not any state arbitration law. The arbitration shall be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes from the American Arbitration Association (“AAA”). As modified by this EULA, and unless agreed upon by the parties in writing, the arbitration will be governed by the AAA’s Commercial Arbitration Rules and, if the arbitrator deems them applicable, the Supplementary Procedures for Consumer Related Disputes (collectively “Rules and Procedures”).
Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This EULA to arbitrate disputes includes all claims arising out of or relating to any aspect of this EULA, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of this EULA. CUSTOMER UNDERSTANDS AND AGREES THAT, BY ENTERING INTO THIS EULA, CUSTOMER AND FAASTRAK ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Customer and Faastrak must abide by the following rules: (a) for any claim that could otherwise be brought in small claims court, the arbitration shall be conducted solely based on written submissions and, if the arbitrator deems it appropriate, a telephonic hearing; (b) if the claim exceeds what can be recovered in a small claims court, the arbitration shall be conducted solely based on written submissions or a telephonic hearing, unless the arbitrator deems a face-to-face hearing is appropriate, in which case one should be held at a location agreed to by Customer and Faastrak, and if the parties cannot agree on a location for the hearing, the arbitrator will determine a location for the proceedings which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances; (c) the arbitrator’s ruling is binding and not merely advisory; (d) ANY CLAIMS BROUGHT BY CUSTOMER OR FAASTRAK MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (e) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, (f) in the event that Customer is able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, Faastrak will pay as much of Customer’s filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation, (g) Faastrak also reserves the right in its sole and exclusive discretion to assume responsibility for all of the costs of the arbitration; (h) the arbitrator shall honor claims of privilege and privacy recognized at law; (i) a decision by the arbitrator (including any finding of fact and/or conclusion of law) against either Customer or Faastrak shall be confidential unless otherwise required to be disclosed by law or by any administrative body and may not be collaterally used against either of them in existing or subsequent litigation or arbitration involving any other person/Faastrak customer; and (j) each side pays its own attorneys’ fees and expenses unless there is a statutory provision that requires the prevailing party to be paid its fees’ and litigation expenses.

Notwithstanding the foregoing, either Customer or Faastrak may bring an individual action in small claims court. In addition, if Customer is a user outside of the United States, the dispute resolution provision in our Privacy Policy (if any), and not this arbitration provision, shall apply to any disputes related to privacy. Further, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark, or trade secret shall not be subject to this arbitration provision. Such claims shall be exclusively brought (unless such courts do not have personal jurisdiction in the dispute) in the courts located in Washington State. Additionally, notwithstanding this arbitration provision, either party may seek emergency equitable relief before such courts in order to maintain the status quo pending the arbitrator’s ruling, and hereby agree to submit to the personal jurisdiction of such courts. A request for interim measures shall not be deemed a waiver of the right to arbitrate.

With the exception of subparts (d) and (e) in the paragraph above (prohibiting arbitration on a class or collective basis), if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, either subpart (d) or (e) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither Customer nor Faastrak shall be entitled to arbitration. In the event this arbitration provision is held unenforceable by a court, or in the event AAA refuses to arbitrate the dispute, all controversies, disputes, demands, counts, claims, or causes of action between Customer and Faastrak shall be exclusively brought in the state or federal courts specified in subsection “(d)” above. For more information on AAA, its Rules and Procedures, and how to file an arbitration claim, Customer may call AAA at 800-778-7879 or visit the AAA website at http://www.adr.org.

Choice of Law. If Customer is a resident of Canada, this EULA is governed by the laws of British Columbia, Canada, and Customer agrees to submit to the personal and exclusive jurisdiction of the courts located within Vancouver, British Columbia for the purpose of litigating any dispute relating in any way to this EULA or the Services. Faastrak operates the Services from its offices in British Columbia and Washington State and Faastrak makes no representation that the Services are appropriate or available for use in other locations. If Customer is a resident of the United States, or any other jurisdiction outside of Canada, this EULA is governed by and construed in accordance with the substantive laws of Washington State, without regard to conflicts of law principles, and Customer and Faastrak are subject to the arbitration provisions in Section 14(b). If Customer is a resident of the United States or any other jurisdiction outside of Canada, and if a lawsuit or court proceeding is permitted under this EULA, then Customer and Faastrak agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within King County, Washington for the purpose of litigating any dispute. The U.N. Convention on Contracts for the International Sale of Goods and the Unfair Contracts Act in the United Kingdom shall not apply to this EULA. Any claim against Faastrak must be brought within six months after it arose, or be barred.

Right to List As A Customer. Customer agrees that Faastrak may utilize Customer’s entity name in listings of current customers. Use of Customer’s name in any other marketing materials or press announcements will be submitted to Customer in advance for approval, and such approval will not be unreasonably withheld.

Compliance with Export Regulations. Customer has or shall obtain in a timely manner all necessary or appropriate licenses, permits or other governmental authorizations or approvals; shall indemnify and hold Faastrak harmless from, and bear all expense of, complying with all foreign or domestic laws, regulations or requirements pertaining to the importation, exportation, or use of the technology to be developed or provided herein. Customer shall not directly or indirectly export or re-export (including by transmission) any regulated technology to any country to which such activity is restricted by regulation or statute, without the prior written consent, if required, of the administrator of export laws.

European Union Residents. If Customer resides in the European Union (EU) or if any transfer of information between Customer and the Service is governed by the European Union Data Protection Directive or national laws implementing that Directive, then Customer consents to the transfer of such information outside of the European Union to its country and to such other countries as may be contemplated by the features and activities provided by the Service.

Construction. Except as otherwise provided herein, the Parties rights and remedies under this EULA are cumulative. The term “including” means “including without limitation.” The headings of sections of this EULA are for reference purposes only and have no substantive effect.

Force Majeure. Customer acknowledges and understands that if Faastrak is unable to provide Services as a result of a force majeure event Faastrak will not be in breach of this EULA and will not be liable for delays caused by such event. A force majeure event means any event beyond the control of Faastrak.

Severable. NOTHING IN THIS EULA WILL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO CUSTOMER. Any provision hereof found by a tribunal of competent jurisdiction to be illegal or unenforceable shall be automatically conformed to the minimum requirements of law and the validity, legality, and enforceability of all other provisions shall remain in full force and effect.

Waiver. The failure to exercise, or delay in exercising, a right, power or remedy provided in this EULA or by law in one instance shall not preclude enforcement thereof on future occasions.

Independent Contractors. Customer’s relationship to Faastrak is that of an independent contractor, and neither Party is an agent or partner of the other. Customer will not have, and will not represent to any third party that it has, any authority to act on behalf of Faastrak.

Entire Agreement. This EULA constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes any and all prior agreements, negotiations, or other communications, whether written or oral. This EULA may be executed in one or more counterparts, each of which shall be deemed an original and all of which shall be taken together and deemed to be one instrument. A printed version of this EULA and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this EULA to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Amendments. Faastrak reserves the right to change this EULA at any time and from time to time upon notice by posting revisions to this EULA (including the description of the Services) on Faastrak’s website. Continued use of the Services after Customer become aware of any such changes shall constitute Customer’s consent to such changes. Customer is responsible for regularly reviewing the most current version of this EULA which is available on Faastrak’s website.

English Language. It is the express wish of the parties that this EULA and all related documents be drawn up in English. C’est la volonté expresse des parties que la présente convention ainsi que les documents qui s’y rattachent soient rédigés en anglais.

NOTICE REGARDING APPLE. Customer acknowledges that this EULA is between Customer and Faastrak only, not with Apple, and Apple is not responsible for the Services and the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Services. In the event of any failure of the Services to conform to any applicable warranty, then Customer may notify Apple and Apple will refund any applicable purchase price for the App to Customer; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Services. Apple is not responsible for addressing any claims by Customer or any third party relating to the Services or Customer’s possession and/or use of the Services, including, but not limited to: (i) product liability claims; (ii) any claim that the Services fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third party claim that the Services and/or Customer’s possession and use of the App infringe that third party’s intellectual property rights. Customer agrees to comply with any applicable third party terms, when using the Services. Apple, and Apple’s subsidiaries, are third party beneficiaries of this EULA, and upon Customer’s acceptance of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against Customer as a third party beneficiary of this EULA. Customer hereby represent and warrant that (i) Customer is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) Customer is not listed on any U.S. Government list of prohibited or restricted parties.

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